Refund Policy

Last updated: November 2026

Payments are final

We do not refund payments. Money you add to your wallet stays in your wallet and is used to buy numbers. It cannot be sent back to your card, crypto wallet or Telegram Stars, and it cannot be withdrawn.

Numbers without a code

If a number receives no code before its time runs out, or you cancel it before a code arrives, the full price goes back to your wallet automatically, so you can use it for another number.

After a code arrives

Once a code has been received, the order is complete and the price does not go back to your wallet, even if the service later rejects the account.

Payment not credited

If a payment went through but your wallet did not change, open a support ticket with the payment time and amount. We check it and add the amount to your wallet.

Your legal rights

This policy does not limit any rights you have under the mandatory law of your country.